Privacy Policy
Last Updated: June 24, 2026
USA Fitness Equipment Depot ("Company," "we," "us," or "our") operates this website and online store, including all related information, content, products, services, features, and tools (collectively, the "Services").
Our store is powered by Shopify, which enables us to provide our Services to customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, contact us, or otherwise interact with our Services.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
We may collect the following categories of personal information:
Contact Information
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
Financial Information
- Credit card or debit card information
- Payment details
- Transaction confirmations
Account Information
- Username
- Password
- Security questions
- Account preferences and settings
Transaction Information
- Products viewed
- Shopping cart activity
- Wishlist activity
- Purchase history
- Returns, exchanges, and cancellations
Communications
Information you provide when contacting customer support or communicating with us.
Device Information
- IP address
- Browser type
- Device identifiers
- Network information
Usage Information
Information about how you interact with our website and Services.
Sources of Personal Information
We collect personal information:
Directly From You
When you:
- Create an account
- Make a purchase
- Submit forms
- Contact us
- Use our Services
Automatically
Through:
- Cookies
- Analytics technologies
- Website usage tracking
- Device information collection
From Service Providers
Including providers involved in:
- Payment processing
- Website hosting
- Shipping and fulfillment
- Customer support
- Analytics
From Third Parties
Including business partners and marketing partners.
How We Use Your Information
To Provide and Improve Services
We use your information to:
- Process orders and payments
- Deliver products
- Manage your account
- Provide customer support
- Process returns and exchanges
- Personalize your shopping experience
- Improve our products and services
Marketing and Advertising
We may use your information to:
- Send promotional emails
- Send text message communications
- Provide personalized advertisements
- Recommend products based on previous interactions
Security and Fraud Prevention
We use information to:
- Verify account ownership
- Detect fraudulent activity
- Protect customer accounts
- Secure our website and Services
Customer Communications
We use your information to:
- Respond to inquiries
- Provide support
- Maintain customer relationships
Legal Compliance
We may use your information to:
- Comply with applicable laws
- Respond to legal requests
- Enforce our policies and terms
How We Share Personal Information
We may share personal information with:
Service Providers
Including providers that assist with:
- Payment processing
- Website hosting
- Data analytics
- Customer support
- Shipping and fulfillment
Marketing Partners
We may share information with marketing and advertising partners to provide personalized advertising and promotional services.
Authorized Third Parties
When you instruct us to do so, such as:
- Shipping providers
- Social media integrations
- Third-party login services
Corporate Affiliates
Within our corporate family and affiliated businesses.
Legal and Business Transactions
Including:
- Mergers
- Acquisitions
- Bankruptcy proceedings
- Compliance with legal obligations
Shopify Services
Our website is hosted by Shopify.
Shopify may collect and process personal information to provide and improve its services. Information submitted through our website may be shared with Shopify and certain third-party providers, including providers located outside your country of residence.
To learn more about Shopify's privacy practices, visit:
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security measures, or content of those external websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our Services are not intended for children.
We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided personal information, please contact us so we can remove it.
Data Security and Retention
We implement reasonable safeguards designed to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to:
- Provide Services
- Maintain accounts
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Privacy Rights
Depending on your location, you may have the following rights:
Right to Access
Request access to personal information we maintain about you.
Right to Delete
Request deletion of your personal information.
Right to Correct
Request correction of inaccurate personal information.
Right to Data Portability
Request a copy of your personal information or transfer it to another provider.
Right to Opt Out of Targeted Advertising
You may opt out of certain targeted advertising activities where applicable by law.
Communication Preferences
You may unsubscribe from promotional emails at any time using the unsubscribe link contained in our emails.
SMS / Text Messaging Policy
By providing your phone number and opting in through our website contact forms, you consent to receive SMS text messages from USA Fitness Equipment Depot regarding:
- Equipment inquiries
- Quotes
- Appointment reminders
- Customer service communications
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying:
STOP — to unsubscribe
For assistance, reply:
HELP
Or contact us:
Email: sales@fitnessequipmentdepot.net
Phone: 1-844-USA-FIT1 (872-3481)
We do not share your phone number with third parties for their own marketing purposes.
Consent to receive SMS messages is not required to make a purchase.
Complaints
If you have concerns regarding our handling of your personal information, please contact us using the information below.
Depending on your jurisdiction, you may also have the right to file a complaint with your local data protection authority.
International Data Transfers
Your personal information may be transferred, stored, and processed in countries outside your country of residence.
Where required by law, we use appropriate safeguards to protect personal information transferred internationally.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page along with an updated revision date.
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
USA Fitness Equipment Depot
📧 Email: sales@fitnessequipmentdepot.net
📞 Phone: 1-844-USA-FIT1 (872-3481)
📍 Address:
115 Munger Street
Pasadena, TX 77506
United States